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FAQ

  • Do I need an appointment?

    Yes, to visit our boutiques and try on our gowns you will need to pre-book an appointment via our website.

  • When is best to start dress shopping?

    We have a selection of “ready to wear” gowns which you can purchase straight off the rail. If ordering a brand-new dress to be made to order in your size then it can take 6-8 months depending on the designer of your chosen dress and any custom options you may have chosen.

  • What if I don't have much time?

    We have a selection of “ready to wear” gowns which you can purchase straight off the rail. If ordering a brand-new dress to be made to order in your size then it can take 6-8 months depending on the designer of your chosen dress and any custom options you may have chosen.

  • What happens at my appointment?

    When you arrive at our boutiques you will be welcomed with a smile and a friendly chat with one of our stylists. Your stylist will find out as much as she can about your wedding and dream dress and will then suggest some dresses for you to try on. If you have seen any gowns from our website or Instagram page that you would like to try, then please show them to your stylist. We do not come into the changing room with you, each dress will be handed to you through the curtain and we will only come in if you need assistance. You will be given 1.5 hours of dedicated time with your stylist and your guests to find your dream dress.

  • What do I need to bring with me on the day / do I need to do anything to prepare?

    Come with make-up and hair in a similar style to what you may wear on the day as this will help with the overall vision. We request no body makeup or fake tan. If you have your wedding shoes already then please bring these along. In terms of underwear all of our dresses are designed to be worn without a bra, skin colour seamless pants are a good idea but not essential.

  • How many people can I bring along to my appointment?

    You may bring 3 guests along with you to your appointment.

  • How does the sizing work?

    In our boutiques, we hold 1 sample of each dress in 1 size only. You will be clipped and pinned into the dress so you can see what it will be like in your size. Measurements are taken and your dress will be ordered either made to measure on in a size as close as possible to your measurements. Bridal sizing varies hugely between designers and the size chart does not correspond to normal UK high-street sizing.

  • What are the prices of your wedding dresses?

    Our new made to order dresses range from £1300 – £4000. Our selection of ready to wear gowns are discounted sample dresses, so some may fall under £1000. Please let us know when you make your booking what your ideal price point would be.

  • What happens if I find my dream dress with you and want to say yes to the dress?

    Firstly, let’s celebrate!! Once we’ve finished, popping the bubbles your measurements will be taken and we will discuss sizing options. You will then be asked to make a first installment payment of 50% of the order total. The remaining 50% will be payable when your dress arrives at the boutique. We will give you an indication of how long it will take to arrive.

  • Do you sell bridal accessories in your boutiques?

    We offer a good range of bridal hair accessories, veils, earrings, necklaces and shoes. We will help you to select the accessories at your initial bridal appointment or at your first fitting.

  • Do you offer fittings and alterations?

    We are pleased to offer a full fitting and alterations service for our brides only. We have an in-house team of dress makers and seamstresses who work passionately to make each bride look and feel a million dollars on their day. Please remember you buy your wedding shoes before your first fitting.

  • How can I transport my dress if I am marrying abroad?

    We offer a boxing service where you can purchase a special preservation box which is hand luggage-size for most airlines and we will carefully pack your dress for you.

  • Do you offer a dry cleaning service?

    No, but we can recommend local dry cleaners for you, please call us or DM on Instagram.

  • How can I store my dress after the wedding?

    We offer acid free boxes in medium or large sizes. We are happy to provide the packing service, please call us to book your appointment.

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If you find your dream dress for less elsewhere, Minster Bridal will match the price!

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